Order Management Support

Entry Level

India: Bangalore

Sales Admininstration | Full Time | Job Id: 16244 Now Available Entry Level

Your Impact & Responsibilities

  • Responsible for maintaining close relationships with Check Point’s partners and field to insure all sales, service, and billing needs are handled properly.
  • A focal point on all post-sales, order related issues including order processing                             
  • Training of sales representatives and partners on Check Point’s operations, ordering processes and post sales issues
  • Continually learn and develop a working knowledge of all company processes and procedures; understand and support the department policies and procedures
  • Analyzing trends and proactive solutions on post sales issues and order related processes
  • Project Management of ongoing projects

Your Knowledge & Skills

  • Exceptional service orientation & communication skills (mainly written): Builds strong relationships by focusing on customer needs, developing solutions, and delivering prompt and accurate information.
  • Strong interpersonal skills and the ability to show empathy and creativity in difficult situations.
  • Ability to adapt: Able to quickly change priorities and focus based upon the business demands.
  • Attention to detail, outstanding follow-through and time management skills: Able to multi-task and complete all duties on time with conflicting priorities.
  • Able to make independent decisions in a timely manner and understands business needs and urgency of order fulfillment
  • Minimum of 1 year experience in a customer service/sales support environment which includes administration and communication of customer requests
  • Must maintain a high energy level and positive attitude when communicating with customers, sales, and co-workers.
  • Excellent English
  • Extended shifts at the end of the quarter (last week of each quarter)
  • Full time
  • Salesforce.com and SAP experience – advantage
  • Experience with Order Management – advantage

Apply for this Position

* Required

Please enter your first name (Use English characters only)
Please enter your last name (Use English characters only)
Please enter/ correct your email address
Location is a required field
Please correct your linkedin profile
Gender is a required field
Please confirm

Share this job

Recruitment Process

Life At Check Point