• Oversee the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewals.
• Serve as the primary liaison for ERM's clientele across APAC, ensuring optimal satisfaction and value realization.
• Champion customers' interests within ERM, influencing product direction and enhancements.
• Lead customer engagement initiatives, emphasizing the value proposition of ERM's offerings.
• Cultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growth.
• Spearhead internal process enhancements tailored to customer requirements
• Gather and channel customer feedback, reinforcing their voice within ERM's framework.

• Deliver PS engagements in accordance with Check Point Professional Services standards
• Provide security consultancy to some of Check Point’s largest customers.
• Provide integration and implementation services of Check Point’s High-End products in complex networking environments
• Provide Technical Account Management duties with key accounts as required.
• Provide product training and workshops to customers if required.
• Developing Methods of Procedures (MOP) and Low-Level designs (LLD) to meet customers’ criteria
• Developing test plans and testing new features and products before deploying them in production
• Trouble-shooting Check Point products when required
• Work in collaboration with sales, R&D, TAC and other Check Point teams to ensure customer satisfaction
• Act in the best interest of the company at all times

Big Splash Impact You Make in this Role

Step into a high-visibility, high-impact regional leadership role based in Singapore. You will define and drive the technical direction and operational execution of the Lead Technologist function across Asia Pacific. Working closely with senior stakeholders, your role will focus on:

• Building a scalable and impactful regional LT structure, aligning to key APAC business goals.
• Coaching and enabling the 12+ Lead Technologists to deliver technical leadership in customer engagements.
• Driving strategic programs and technology evangelism across executive CxO stakeholders.
• Leading innovation discussions on AI Security, Zero Trust, Cloud Security, Threat Intelligence, Incident Response, and more.
• Partnering with Product, R&D, and Field Sales Leadership to align regional needs with product evolution.

What you will work on

• Lead and manage the APAC Lead Technologist team across five sub-regions (GCR, ANZ, ASK, India, Japan), including hiring, onboarding, and performance development.
• Define quarterly goals and KPIs for the team in line with business priorities.
• Drive regional executive engagement through Executive Briefings, Innovation Workshops, and Roadmap Sessions.
• Influence product direction and roadmap through regional customer use cases and competitive analysis.
• Collaborate with SE Directors and Sales Leaders to drive adoption of innovation and field-led technology programs.
• Deliver strategic enablement programs for Systems Engineers, focused on emerging trends and Check Point technology pillars.
• Represent APAC in global LT forums and act as the bridge between field insights and global product planning.
• Lead by example in customer engagements, POCs, and workshops for strategic deals.
• Lead discussions about industry trends and emerging changes in the security landscape, covering areas such as the Zero Trust Security Model, Endpoint Security, Cloud Security, Blockchain Security, IoT Security, Incident Response & Forensics, Network Security, Threat Intelligence, ERM, ESAM, AI & ML in Cyber Security, Security Automation & Orchestration, and Data Privacy Regulations.
• Own quarterly reporting of LT impact on regional pipeline acceleration, win ratios, and customer adoption.
• Evangelize Check Point solutions externally at industry events, conferences, CISO forums, webinars, etc.
• Maintain technical thought leadership through authored blogs, whitepapers, or public speaking opportunities.

• Oversee the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewals.
• Serve as the primary liaison for ERM's clientele across APAC, ensuring optimal satisfaction and value realization.
• Champion customers' interests within ERM, influencing product direction and enhancements.
• Lead customer engagement initiatives, emphasizing the value proposition of ERM's offerings.
• Cultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growth.
• Spearhead internal process enhancements tailored to customer requirements
• Gather and channel customer feedback, reinforcing their voice within ERM's framework.