• Responsible for managing named accounts and end users. 
• Find & develop new clients as well as manage end user account coverage and growth of the territory/country/region generating bookings. 
• Build business by recruiting new clients.
• Develop new business and maintain current business through engagement of optimal resellers.  
• Support partners by conducting training, seminars, education and presentations.

• Developing and maintaining a close relationship with the customer throughout the whole customer lifecycle. 
• Driving customer adoption of newly released product features 
• Working closely with the Sales team on building customer strategies, ensuring new opportunities are identified and managed 
• Taking part in the pre-sales process and handshake with Sales to ensure a smooth customer on-boarding 
• Advocating customers’ needs, and influencing the product roadmap according to customers’ priorities 
• Ensuring customers are ready to be a reference for Sales & Marketing efforts 
• Maintaining and overseeing product knowledge-base guides and leading the development of a support community  

• Responsible for managing named accounts and end users. 
• Find and develop new clients, manage end-user account coverage, and grow the territory generating bookings. 
• Build business by recruiting new clients. 
• Develop new business and maintain current business through engagement of optimal resellers.  
• Support partners by conducting training, seminars, education and presentations.

• Identify, develop, and close business opportunities within assigned public accounts. 
• Utilize strong account management skills to identify cross-selling and upselling chances within public accounts. 
• Present confidently at C-level and executive leadership meetings. 
• Strategize and execute plans to acquire new customers. 
• Cultivate strong relationships with channel partners. 
• Provide accurate business forecasting. 
• Showcase expertise in the cybersecurity industry, products, and competitive landscape. 
• Collaborate with internal teams to meet customer expectations. 
• Proficiently negotiate commercial proposals and contract terms. 

• Identify, develop, and close business opportunities within assigned public accounts. 
• Utilize strong account management skills to identify cross-selling and upselling chances within public accounts. 
• Present confidently at C-level and executive leadership meetings. 
• Strategize and execute plans to acquire new customers. 
• Cultivate strong relationships with channel partners. 
• Provide accurate business forecasting. 
• Showcase expertise in the cybersecurity industry, products, and competitive landscape. 
• Collaborate with internal teams to meet customer expectations. 
• Proficiently negotiate commercial proposals and contract terms. 

• Lead, motivate, and mentor a team of 3-4 account managers, setting clear targets and expectations for performance.
• Develop and implement department-wide strategies to drive revenue, improve customer satisfaction, and increase efficiency.
• Analyze team performance metrics and implement improvement initiatives to achieve retention and growth targets.
• Collaborate with cross-functional teams, including Sales, Marketing, and Product, to ensure aligned goals and strategies.
• Handle escalated client issues and build strong relationships with key decision-makers.

• Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment.
• Business and technical communication skills are important for interfacing with clients, both at the engineer and management level. Working in a close-knit team environment, as well as organizational ability for multi-tasking and flexibility
• Occasional travel to customer sites in the US and Canada is required as needed.
• Ensures management of customer expectations and resolution of technical issues in a timely manner.
• Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies

#LI-SU1

• Lead, manage, and mentor a team of software engineers from diverse technical backgrounds.
• Own feature development, task tracking, and deadline management.
• Collaborate closely with cross-functional teams and customers to address complex problems and develop innovative features.
• Drive the creation of robust, various scalable solutions for Agent applications.
• Foster a culture of continuous improvement within the team.

• Support the Area RTE with:
• Drive Agile and DevOps maturity within the Agile teams in the supported R&D areas (between 12 to 20 teams)
• Facilitate Agile planning events, Yearly, Quarterly and sprint planning events.
• Implement and track metrics and dashboards to create visibility and data driven improvements
• Improving R&D and QA efforts collaboration, working with most of PO groups and managers in all levels.
• Implement DevOps culture and practices within the teams
• Be the agile coach & leader within the value stream to maximize value delivery
• Ensure alignment & transparency to relevant stakeholders
• Continuous improvement mindset to optimize productivity
• Empower VS’ members into high-performing teams
• Full responsibility on Value stream branch
• Train the teams on advanced topics
• Work closely with our Agile coachers aligning on best practices and guidelines.
• Plan & track the Agile implementation plans including identifying risks ,handling action items
• Monitoring progress and performance and helping teams to make improvements.

1. Technical Vision & Strategy:

• Define and communicate a clear technical vision for large-scale, distributed systems and Threat Intelligence solutions.
• Ensure the technical strategy aligns with Cyberint’s product and business goals.
• Lead the implementation of scalable architectures that support long-term growth and innovation.

2. Standards & Best Practices:

• Establish and enforce technical standards, ensuring consistency and quality across the organization.
• Promote best practices for infrastructure, application development, and security design (e.g., secure-by-design principles).
• Provide architectural governance, ensuring designs meet performance, reliability, and security benchmarks.

3. Innovation & Technology Adoption:

• Proactively introduce innovative technologies and frameworks to improve system performance, scalability, and efficiency.
• Lead the adoption of cutting-edge solutions for Threat Intelligence platforms, including data collection and enrichment pipelines.
• Identify emerging trends in the security world and integrate relevant advancements into Cyberint’s systems.

4. Collaboration, Influence & Accountability:

• Collaborate closely with R&D teams, product managers, and stakeholders to ensure architectural alignment with organizational goals.
• Serve as the technical authority and ensure successful execution of proposed designs, fostering team accountability.
• Act as a mentor for engineering teams, driving collaboration, ownership, and knowledge sharing.

5. Technical Debt Management:

• Proactively identify and mitigate technical debt, ensuring systems remain healthy, scalable, and maintainable.
• Balance short-term deliverables with long-term architectural goals, ensuring the sustainability of technical decisions.
• Maintain full accountability for the outcomes of systems, ensuring they meet reliability and performance standards.