• Learning the customer needs and PIRs, configuring their tailored environments in the ERM intelligence platform and supporting the customers with tuning/training throughout engagement
• Monitoring and analyzing threats targeting customers, or issues in their digital exposure, in order to produce actionable intelligence alerts and reports.
• Investigating intelligence sources, threat actors, attack tools and techniques
• Identifying and developing ERM data sources to collect the most relevant intelligence (darknet, forums, social media, marketplaces, etc.) as well as creating and maintaining avatars on these.
• Developing the proprietary intelligence platform by surfacing new modules, capabilities and features
• Joining meetings with prospects and clients to present deliverables.
• Drive cooperation & feedback loops with other ERM teams

• Monitoring customer environments on ERM intelligence platform and producing actionable intelligence alerts and report
• Investigating urgent issues affecting customers such as cyber attacks and incidents, including threat actors, attack tools and techniques 
• Resolving Tier 1 technical issues customers may experience on ERM intelligence platform
• Answering customer follow-up requests regarding intelligence alerts received
• Troubleshoot and fix technical issues on complex systems with a wide range of strategies and tools

As a DevOps Engineer, you will be a core member of our DevOps & Infrastructure team, focused on building and maintaining distributed, scalable, and highly available systems in a dynamic SaaS environment. You will collaborate closely with development, QA, and support teams to enhance automation, improve CI/CD pipelines, and drive operational excellence across the board.

Key Responsibilities:

• Design, build, and maintain infrastructure in a modern cloud-native SaaS ecosystem (primarily AWS).
• Contribute to the scalability and reliability of distributed systems supporting high-volume data processing and real-time operations.
• Develop and enhance CI/CD pipelines to support rapid and reliable deployments across multiple environments.
• Implement and manage Infrastructure as Code (IaC) using Terraform for consistent, scalable infrastructure.
• Operate and optimize Kubernetes (EKS) clusters to support distributed microservices architectures.
• Monitor and respond to system alerts, troubleshoot issues, and contribute to incident prevention and response strategies.
• Build self-service tools and automation frameworks to empower R&D teams and enhance delivery velocity.
• Work cross-functionally with developers, QA, and support to ensure infrastructure meets evolving product needs.
• Write and maintain scripts (Python, Bash) to automate recurring tasks and streamline operations.
• Continuously identify and execute improvements in system performance, availability, and cost-efficiency.

• Learning the MSSP needs and PIRs, helping them configure their tailored environments in Check Point's ERM intelligence platform and supporting them customers tuning/training throughout engagement
• Lead all technical aspects in onboarding new MSSPs and help ERM Support with dedicated MSSP technical issues
• Train and enable MSSP teams on best practices for using ERM and extending its value to their end-customers, while considering the business perspective and the joint go-to-market
• Initiate up-sell and cross-sell motions based on MSSPs growth and new product features
• Joining meetings with MSSPs to present new product features and enable the teams to use them.
• Drive cooperation & feedback loops from the MSSP with other ERM teams – Product, R&D, Support, Operations etc.