• Leading and mentoring a team of ABAP developers, ensuring technical excellence and timely delivery.
• Designing, reviewing, and optimizing ABAP solutions across SD, Logistics, and Finance modules.
• Collaborating with functional consultants and global business stakeholders to ensure high-quality outcomes.
• Overseeing the full development lifecycle, ensuring compliance with SAP standards and best practices.
• Driving innovation, automation, and continuous improvement within the team.
• Serve as the escalation point for critical technical and delivery issues

• Developing and maintaining a close relationship with the customer throughout the whole customer lifecycle.
• Driving customer adoption of newly released product features
• Working closely with the Sales team on building customer strategies, ensuring new opportunities are identified and managed
• Taking part in the pre-sales process and handshake with Sales to ensure a smooth customer on-boarding
• Advocating customers’ needs, and influencing the product roadmap according to customers’ priorities
• Ensuring customers are ready to be a reference for Sales & Marketing efforts
• Maintaining and overseeing product knowledge-base guides and leading the development of a support community 

• Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment.
• Business and technical communication skills are important for interfacing with clients, both at the engineer and management level. Working in a close-knit team environment, as well as organizational ability for multi-tasking and flexibility
• Occasional travel to customer sites in the US and Canada is required as needed.
• Ensures management of customer expectations and resolution of technical issues in a timely manner.
• Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies

• Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment.
• Business and technical communication skills are important for interfacing with clients, both at the engineer and management level. Working in a close-knit team environment, as well as organizational ability for multi-tasking and flexibility
• Occasional travel to customer sites in the US and Canada is required as needed.
• Ensures management of customer expectations and resolution of technical issues in a timely manner.
• Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies

• Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment.
• Business and technical communication skills are important for interfacing with clients, both at the engineer and management level. Working in a close-knit team environment, as well as organizational ability for multi-tasking and flexibility
• Occasional travel to customer sites in Latin America and abroad.
• Take ownership of customer reported network issues and provides assistance in quick service restoration and problem resolution.
• Reproduces customer reported issues and works with internal teams to provide a resolution.
• Ensures management of customer expectations and resolution of technical issues in a timely manner.
• Provides necessary support to the Service Managers for high profile technical escalations.
• Develops and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies.

Architect the AI Transformation Framework

• Design and own the end-to-end architecture that enables the company’s AI Transformation vision - spanning data, models, pipelines, APIs, and governance layers.
• Define blueprints and integration standards to embed AI and automation throughout the SDLC, from ideation to delivery.

Build Generative AI Platforms and Central Services

• Lead the design and implementation of the AI Enablement Platform and central AI services powering transformation initiatives such as Agentic Workflows and the Knowledge Hub.
• Create scalable, secure, and modular AI components that can be leveraged across product lines and engineering domains.
  
  
• Partner with infrastructure, platform, and security teams to operationalize LLM-based services, retrieval systems, and agentic automation flows.

Drive Strategic Transformation Projects

• Lead cross-functional initiatives that deliver tangible operational and business impact - improving speed, quality, and cost-efficiency across the product organization.
• Develop strong business cases and ROI frameworks to prioritize and communicate transformation value at the executive level.
• Translate successful outcomes into reusable playbooks and AI cookbooks that scale across teams, roles, and product domains.

Technical Leadership and Enablement

• Act as the senior technical authority and coach for AI transformation initiatives, guiding teams through architecture reviews, proofs of concept, and scale-up phases.
• Mentor internal architects and tech leads to develop AI-native architectural competencies.

• • Pipeline generation, qualification, enrichment, and execution
  • Deals driving (commercials, negotiation, procurement)
  • Identifying key customers feedback / requirements and reporting back to product/marketing
  • Represent at conferences, attend webinars, meetups, and contribute to overall brand and awareness
  • Building local channel partners ecosystem to facilitate deals
  • Solutions renewals
  • Geography: DACH - Germany or Switzerland

• • Pipeline generation, qualification, enrichment, and execution
  • Deals driving (commercials, negotiation, procurement)
  • Identifying key customers feedback / requirements and reporting back to product/marketing
  • Represent at conferences, attend webinars, meetups, and contribute to overall brand and awareness
  • Building local channel partners ecosystem to facilitate deals
  • Solutions renewals
  • Geography: Iberia Spain

• • Pipeline generation, qualification, enrichment, and execution
  • Deals driving (commercials, negotiation, procurement)
  • Identifying key customers feedback / requirements and reporting back to product/marketing
  • Represent at conferences, attend webinars, meetups, and contribute to overall brand and awareness
  • Building local channel partners ecosystem to facilitate deals
  • Solutions renewals
  • Geography: Poland