Strategic Leadership

• Identify and lead strategic projects to enhance Cyberint’s platform scalability, reliability, and operational efficiency.
• Develop and execute a roadmap for critical infrastructure and DevOps initiatives that drive business success.
• Collaborate with senior stakeholders to align projects with organizational priorities and deliver measurable outcomes.

System Reliability & Uptime

• Lead initiatives to ensure system reliability, minimize disruptions, and maintain high availability for Cyberint’s SaaS platform.
• Establish and manage proactive monitoring, alerting, and preventive maintenance strategies.
• Drive incident prevention efforts, ensuring robust failover and disaster recovery mechanisms.
• Develop and maintain playbooks to enable rapid diagnosis and resolution of issues.

Automation, Infrastructure as Code (IaC), & Self-Service Enablement

• Champion the adoption of automation and IaC to streamline infrastructure management and deployments.
• Build and enhance self-service tools and frameworks, empowering R&D teams to operate independently with minimal reliance on DevOps.
• Continuously improve CI/CD pipelines to optimize deployment speed and reliability.

Collaboration & Support for Self-Sufficiency

• Collaborate closely with development, QA, and support teams to deliver tools and frameworks that promote team autonomy and efficiency.
• Advocate for cross-functional engagement to align operational processes with R&D objectives.
• Provide training and mentorship to teams on using DevOps tools effectively.

Accountability, Ownership, & Scalability

• Take ownership of all systems and infrastructure, ensuring solutions are scalable, resilient, and aligned with Cyberint’s growth objectives.
• Establish clear accountability frameworks for maintaining infrastructure and delivering on key projects.
• Design and execute a roadmap to support self-service-oriented and scalable solutions.

Your Role and Impact

As a pivotal member of our team, you will drive Cyberint toward its ambitious engineering goals, collaborating extensively across the organization with teams from Product Development to Security Research and Analysts. Your role will span the full software development lifecycle, encompassing design, architecture, and production deployment. This position demands a blend of robust development skills and technical problem-solving prowess.

 

Key Responsibilities

• Spearhead end-to-end development of software components, from initial design through to architecture and production deployment
• Collaborate closely with cross-functional teams, including Product Managers, Security Researchers, and Analysts, to achieve seamless integration and alignment with company objectives
• Employ state-of-the-art technologies to enhance our solutions, ensuring scalability, reliability, and effectiveness

Your Role and Impact

As a pivotal member of our team, you will drive Cyberint toward its ambitious engineering goals, collaborating extensively across the organization with teams from Product Development to Security Research and Analysts. Your role will span the full software development lifecycle, encompassing design, architecture, and production deployment. This position demands a blend of robust development skills and technical problem-solving prowess.

Key Responsibilities

• Spearhead end-to-end development of software components, from initial design through to architecture and production deployment.
• Collaborate closely with cross-functional teams, including Product Managers, Security Researchers, and Analysts, to achieve seamless integration and alignment with company objectives.
• Employ state-of-the-art technologies to enhance our Threat Intelligence solutions, ensuring scalability, reliability, and effectiveness.

• Manage a team of CSM's across the APAC
• Oversee the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewals
• Serve as the primary liaison for clientele across APAC, ensuring optimal satisfaction and value realization
• Champion customers' interests, influencing product direction and enhancements
• Lead customer engagement initiatives, emphasizing the value proposition of Cyberint's offerings
• Cultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growth
• Spearhead internal process enhancements tailored to customer requirements
• Gather and channel customer feedback, reinforcing their voice within Cyberint's framework

• Pipeline generation, qualification, enrichment, and execution
• Deals driving (commercials, negotiation, procurement)
• Identifying key customers feedback / requirements and reporting back to product/marketing
• Represent at conferences, attend webinars, meetups, and contribute to overall brand and awareness
• Building local channel partners ecosystem to facilitate deals
• Solutions renewals
• Geography: Germany / Austria / Switzerland

As a DevOps Engineer, you will be a core member of our DevOps & Infrastructure team, focused on building and maintaining distributed, scalable, and highly available systems in a dynamic SaaS environment. You will collaborate closely with development, QA, and support teams to enhance automation, improve CI/CD pipelines, and drive operational excellence across the board.

Key Responsibilities:

• Design, build, and maintain infrastructure in a modern cloud-native SaaS ecosystem (primarily AWS).
• Contribute to the scalability and reliability of distributed systems supporting high-volume data processing and real-time operations.
• Develop and enhance CI/CD pipelines to support rapid and reliable deployments across multiple environments.
• Implement and manage Infrastructure as Code (IaC) using Terraform for consistent, scalable infrastructure.
• Operate and optimize Kubernetes (EKS) clusters to support distributed microservices architectures.
• Monitor and respond to system alerts, troubleshoot issues, and contribute to incident prevention and response strategies.
• Build self-service tools and automation frameworks to empower R&D teams and enhance delivery velocity.
• Work cross-functionally with developers, QA, and support to ensure infrastructure meets evolving product needs.
• Write and maintain scripts (Python, Bash) to automate recurring tasks and streamline operations.
• Continuously identify and execute improvements in system performance, availability, and cost-efficiency.

• Learning the customer needs and PIRs, configuring their tailored environments in the ERM intelligence platform and supporting the customers with tuning/training throughout engagement
• Monitoring and analyzing threats targeting customers, or issues in their digital exposure, in order to produce actionable intelligence alerts and reports.
• Investigating intelligence sources, threat actors, attack tools and techniques
• Identifying and developing ERM data sources to collect the most relevant intelligence (darknet, forums, social media, marketplaces, etc.) as well as creating and maintaining avatars on these.
• Developing the proprietary intelligence platform by surfacing new modules, capabilities and features
• Joining meetings with prospects and clients to present deliverables.
• Drive cooperation & feedback loops with other ERM teams

• Learning the customer needs and PIRs, configuring their tailored environments in the ERM intelligence platform and supporting the customers with tuning/training throughout engagement
• Monitoring and analyzing threats targeting customers, or issues in their digital exposure, in order to produce actionable intelligence alerts and reports.
• Investigating intelligence sources, threat actors, attack tools and techniques
• Identifying and developing ERM data sources to collect the most relevant intelligence (darknet, forums, social media, marketplaces, etc.) as well as creating and maintaining avatars on these.
• Developing the proprietary intelligence platform by surfacing new modules, capabilities and features
• Joining meetings with prospects and clients to present deliverables.
• Drive cooperation & feedback loops with other ERM teams

• Monitoring customer environments on ERM intelligence platform and producing actionable intelligence alerts and report
• Investigating urgent issues affecting customers such as cyber attacks and incidents, including threat actors, attack tools and techniques 
• Resolving Tier 1 technical issues customers may experience on ERM intelligence platform
• Answering customer follow-up requests regarding intelligence alerts received
• Troubleshoot and fix technical issues on complex systems with a wide range of strategies and tools

• • Pipeline generation, qualification, enrichment, and execution
  • Deals driving (commercials, negotiation, procurement)
  • Identifying key customers feedback / requirements and reporting back to product/marketing
  • Represent at conferences, attend webinars, meetups, and contribute to overall brand and awareness
  • Building local channel partners ecosystem to facilitate deals
  • Solutions renewals
  • Geography: EMEA